AI receptionist for Phoenix and the towns around it
When you can't pick up, the call still gets answered.
Roofing, plumbing, electrical and landscaping. It answers, asks what the job is, books it or takes the details, and sends you the summary.
A 20 minute call is all I need from you. I build the receptionist around how you already answer the phone, we test it together on a 30 minute call, and it answers your real calls five to ten days after that first call. You hear the whole thing before it answers a real customer.
Concept project
A concept call, start to finish
This is a concept call. It is a written example, built to show how the receptionist handles one job, not a recording from a client. The caller and the address in it are made up.
The call
Receptionist
Thanks for calling. This is the after hours line. What can I help you with?
Caller
My roof is leaking over the garage. Water's coming through the ceiling.
Receptionist
That's worth getting looked at tonight. Is water coming through right now, or is it staining?
Caller
It's dripping into a bucket.
Receptionist
I'll mark it urgent. Can I take your name, the address, and the best number to reach you?
Caller
Dave. 41st Street in Mesa. Same number I'm calling from.
Receptionist
Thanks Dave. Tile or shingle, and roughly how old is the roof?
Caller
Shingle, about 15 years.
Receptionist
Would you like someone out first thing tomorrow, or this evening if a crew is available?
Caller
Tomorrow morning is fine.
Receptionist
Booked for 7am tomorrow. You'll get a text with the slot. Anything else you want me to pass on?
Slot held for 7:00am
Summary sent to the owner
The call summary
This is what reaches you while the call is still fresh.
- Caller
- Dave, 41st Street, Mesa
- Best number
- the number he called from
- Job
- roof leak over the garage, water coming through the ceiling
- Urgency
- flagged urgent, water dripping now
- Roof
- shingle, roughly 15 years old
- Booked
- 7:00am tomorrow, slot held
- Sent to you
- a written summary you can read at a glance
What you get
One service, set up around how your business already works.
- Your calls answered when you can't pick up, after hours or when the line is busy. Your number stays the same.
- The questions that qualify the job, asked the way you would ask them.
- The slot booked in your calendar, with a text to the caller to confirm.
- A text and an email with what the caller wanted, the moment the call ends.
- The script written in your words, and changed within one working day when something needs changing.
- Tested with you before it goes live, including the questions you want covered, emergencies, suppliers and wrong numbers.
What we do
The call you can't take
You're on a roof, under a sink or driving, so the phone rings out and that job goes to whoever answers next.
It picks up in your business name, asks what the job is and takes the details, then sends them to you.
Calls after hours
Water heaters go at night, jobs get asked about on Sundays, and nobody is there to answer.
The line is answered every night and weekend, and you read the details straight away or the next morning.
Same questions all day
Hours, service area, whether you do that kind of job, over and over, usually when you're in the middle of one.
It answers those, works out whether the caller is a real job, and only puts the ones worth your time in front of you.
What you get, in the order it happens
- A 20 minute setup call
- Booked within two business days. You tell me the hours you want covered, the towns you cover and the jobs you turn down.
- A written call flow you approve
- The exact words it answers with, the questions it asks, and what it does with an urgent leak at 6:40pm. It gives no numbers over the phone, only the job and a time.
- One 30 minute test call on your own phone
- You ring it as your worst caller. It answers your real calls within two days of that call.
- It answers when you can't pick up
- After hours, weekends, and while you are on another job. Your number stays the same and the calls you miss come to it.
- A summary of every call on your phone
- Name, number, address, what the job is, how urgent, and what was agreed. A job it books goes into your calendar.
- Changes within one business day
- Message me new hours, a town you have stopped covering, or a job you no longer want. You hear back within one business day, done or with a time it will be.
Who this is for
- You run a trade business in Phoenix or within about 100 miles of it: roofing, plumbing, electrical, landscaping.
- One to ten of you. No receptionist, or somebody part time who is also doing the books.
- The phone is how work arrives, and you are on a roof, under a sink or driving when it rings.
- You have found out about a job a week late, or answered a call with both hands full.
Not for you if somebody already answers your phone every working day, or if what you want is a chatbot on your website instead of a phone that gets picked up.
If that is you, the next step is the form: your trade, the towns you cover and the hours you want covered.
Schedule a demoHow it works
01
You send a message. I reply the same working day and we book a 20 minute call, usually within two business days.
02
On that call you tell me how you answer the phone now: your hours, the towns you cover, the jobs you take and the ones you turn down. The written call flow reaches you within one working day of that call, for you to change.
03
I build and test it on my own line over the next three to five working days. Then we do the 30 minute test call, where you ring it as your worst caller.
04
It answers your real calls within two days of that test call, and every call reaches you with a name, a number and the job.
Five to ten days from the 20 minute call to live. Three to five of those are me building, the rest is your test call and going live.
Who you're dealing with
Pelomo is me, Gift.
I'm the one who answers you and the one who builds and tests the receptionist for your business. Pelomo is just me, working with roofing, plumbing, electrical and landscaping businesses around Phoenix. You deal with the same person from the first call to the day it goes live, and afterwards when something needs changing.
AI receptionists for Phoenix trades
Set up and supported by one person
Phoenix, Arizona
Questions owners ask
It tells the caller it's an automated assistant and keeps the call short.
Then you ring them back yourself, the same as you would now.
How to get started
Every receptionist is built around how a business actually runs its calls, so there is no single answer that fits every business. Schedule a demo and we will go through it on the call.
- 01You tell me how your phone gets handled now.
- 02I show you the receptionist answering a real call.
- 03You get a setup built for your business.
Next step
Schedule a demo.
Tell me the trade, the towns you cover and the hours you want covered. I'll show you how the receptionist would answer your phone, then you decide whether to go further.
Setting it up starts with one 20 minute call. Nothing goes live until you've heard it.